Information You Provide to Us: We receive and store any information you enter on the Website or provide to us in any other way, including Personal Information you provide to us in registration or to complete an order on the Website, such as your name, birthday, email address, billing address, shipping address, and credit card number, as well as any information on your favorite products or other cosmetic preferences to personalize your experience. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain information, products and services, customizing the advertising and content you see, and communicating with you about specials and new features. You may modify or remove your Personal Information identified below at any time by logging into your account and accessing features to edit your profile and account information.
Information Automatically Collected: We receive and store certain types of information whenever you interact with the Website or obtain services from us. The types of information collected may include, without limitation, technical information such as the type of browser you use, the server name and IP address through which you access the internet, the date and time you access the Website, the pages you access, and the internet address of the Website, if any, from which you linked directly to the Website, and other information about your use and interaction with our Website and mobile services. Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components. We use this information to facilitate the operation of our Website and mobile services, to personalize your online experience, and to improve our products and services. As part of this use of information, we may also provide aggregate information to our partners about how our users, collectively, use our Website and mobile services. We share this type of statistical data so that our partners also understand how often people use their services and the Website, so that they, too, may provide you with an optimal online experience. Aggregate information would not identify you personally.
Most browsers have an option to reject or disable cookies, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you elect to disable cookies, you may not be able to take advantage of some of the Website’s most attractive features.
Children’s Privacy . Afrochella Website and mobile services are not intended for use by children, and we do not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that a child under the age of 13 has registered for our Website, we will delete that information as soon as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at [Afrochella email].
Personal Information about our users is an integral part of our business. We do not rent, sell or share your Personal Information to unaffiliated third parties for their own use or purposes. However, we may share your Personal Information as described below.
Third Party Service Providers: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, providing user services, fulfilling orders, delivering packages, maintaining and operating the Website, providing marketing assistance, processing credit card payments, investigating fraudulent activity and conducting customer surveys. Unless we tell you differently, our service providers do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes..
We may use your information to communicate with you about your transactions or other requests, as well as to inform you about products and services that you may be interested in.
Communication in response to User requests: As part of the Website and our services, you may receive from Afrochella email and other communication relating to your purchases or other transactions on our Website, your use of the Website or mobile services, or your account or user profile. If you provide Afrochella with your telephone number, we may contact you at that number in connection with orders you have submitted on the Website.
Promotional Offers: We may use your information to send promotional offers for products and services from Afrochella and our business partners. We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. Additionally, you may subscribe to our Afrochella newsletter on the Website. If you do not wish to receive these offers, or wish to cancel your subscription or our newsletter, please send us an email to unsubscribe at [Afrochella Website].
Your account information is protected by a password for your privacy and security. You should help to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. Afrochella endeavors to protect sensitive customer account information in its possession, and uses technical safeguards to help protect your online transaction information from third party interception.
However, Afrochella cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures Afrochella uses in connection with the Website, please contact us at Afrochella Website].
Afrochella allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Website changes. You may currently access the following information:
As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Site features. You may also unsubscribe to our newsletter or other marketing communications any time by emailing us at Afrochella Website.
You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records. You may request to close your Afrochella account by sending an email to Afrochella Website. Please note that some information may remain in our records after deletion of your account.
If you have any questions or concerns regarding privacy at Afrochella, please send us a detailed message to Afrochella Website. We will make every effort to resolve your concerns.
We’ll gladly accept your returns for any Afrochella Website products upon receiving your items within 15 days of the PURCHASE date. No questions asked. Your ultimate satisfaction with Afrochella Website is our goal!
Be sure to enclose a copy of your invoice and the reason for your return. The estimated refund time is approximately 30 business days from the receipt date of your return. We're sorry, but all shipping fees are not refundable. Please send all returns to the attention of:
The products and services available on the website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples that you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
We attempt to be as accurate as possible when describing our products on the website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the website are accurate, complete, reliable, current, or error-free.
All content available on the website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and arrangement thereof (collectively, the "Content") is the property of Afrochella and is protected by United States and international copyright laws.
The trademarks, logos, and service marks displayed on the website (collectively, the "Trademarks") are the registered and unregistered marks of Afrochella, our affiliates, partners or licensors, in the United States and other countries, and are protected by United States and international trademark laws.
Except as required under applicable law, neither the Content or Trademarks nor any portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. Requests for permission should be directed to Afrochella Email Address.
Afrochella endeavors to present the most recent, accurate and reliable information on our Website at all times. However, there may be occasions when some of the information featured on Afrochella Website may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content (as is) and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.
At Afrochella Website, we utilize the industry's highest standard of data encryption, and positive identification technology to ensure that your online shopping experience is safe and secure. Security measures are triggered automatically with your order. Your order will be submitted only if your computer and our server are communicating in a secure mode. Security measures are employed throughout our Website, wherever you've been asked to submit information. We employ the industry's most stringent security technology to encrypt sensitive information, including your contact information and credit card number.
It is strictly prohibited to link other sites with this website without Afrochella prior written permission. Afrochella has no responsibility and assumes no liability for the unaffiliated sites to which it is linked, including but not limited to the content or web pages or other, products, services or materials on the site linked to the website or posted to this website by anyone other than Afrochella We may permit some links for convenience, but it is not an endorsement by Afrochella of the referenced content, product, service or supplier. Please note that the rules and privacy policies of linked sites may differ from those of Afrochella and should be reviewed by you when you use the link to access the other site. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link.
Any unsolicited suggestions, ideas, inquiries, materials, feedback, or other information you provide us will be treated as non-proprietary and non-confidential and, by submitting such information, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display such information in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission of information may not be returned and we may use your submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
The website is presented "as is." we make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the website, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
We are not responsible for timeliness, accuracy, unavailability or interruptions in availability, viruses or other defects in the website or its contents. In no event will we be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort or otherwise, even if we have been advised of the possibility of such damages.
We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order of our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
Afrochella owns, protects and enforces copyright in its own creative materials and respects the copyright properties of others. This website may contain materials of third parties and links to third party sites, portals and directories. As a result, materials of third parties, not owned or controlled by Afrochella are included in or linked to the website or are stored or transmitted over Afrochella website. To the best of Afrochella knowledge, these materials do not infringe the copyrights of others. Upon receipt of proper notice of claimed infringement, Afrochella will respond expeditiously to follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the materials in issue, including, where applicable, removing or disabling access to materials claimed to be infringing or by removing or disabling access to links to such material. It is the policy of Afrochella to terminate its relationships with third parties who repeatedly infringe the copyrights of others where such parties are known to Afrochella to be repeat infringers in connection with their use of Afrochella website, links, or storage and communication systems and networks. The designated agent (i.e. the proper party) to whom you should address such notice is Customer Service, I Afrochella Email.
With respect to any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the State of New York, as if the Terms and Conditions were a contract wholly entered into and wholly performed within New York State. Notwithstanding anything herein to the contrary, You agree that any dispute controversy or claim arising out of or relating to these Terms and Conditions, the applicability of these Terms and Conditions to the use of this Site, or purchase of any Afrochella product or other products on this Site, or to breach or enforcement, interpretation or validity of these Terms and Conditions, or the determination of the scope or applicability to arbitrate shall be governed solely by the Federal Arbitration Act.
In order to expedite and control the cost of disputes, you and Afrochella agree that any legal or equitable claim relating to use of this Site or purchase of any product from this Site or the breach or enforcement, or interpretation or validity of any of these Terms and Conditions (referred to as a “Claim”) will be resolved as follows:
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms and conditions.
If you have any questions regarding these Terms and Conditions, please contact us at Afrochella.
On occasion Afrochella offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to the Afrochella e-mail list.
We ship to most countries worldwide via USPS for all domestic and international packages.
Shipping & Handling Charges are as follows:
$10 flat fee for domestic, all states within the USA
$24 flat fee for all international countries we ship to worldwide
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-21 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
We accept PayPal, MasterCard, Visa and American Express.
No Vendor is allowed to sell water or alcohol