Afrochella Guest Experience

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Location Accra

Create your own Ghana Experience

Create your own
Ghana Experience

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FAQ

Is this the Afrochella Festival trip?

Yes, this ONLY official Afrochella Festival trip.

What are the accommodations options?

The room options are single occupancy and double occupancy.

What are the payment options?

We accept credit and debit cards from Visa, Mastercard, Discover and America Express.

Are there any card fees or transaction fees on top of the base price?

Yes, there is a 10% card fee + $3.00 per transaction.

Can I pay the balance anytime?

Yes, you can pay anytime. You can log into your Afrochella account and make a payment.

Can I change my credit card on file?

Yes, you can change/update your cardon file by paying a minimum of $5.00 using another card. Once the payment is made, the new card information will be used for future/scheduled payments.

Do I need to buy a ticket for Afrochella if I sign up for one of the Afrochella Experience packages?

no need buy a ticket; your package comes with a free VIP Afrochella Festival Ticket!

How do I choose my roommate?

You'll have a chance to name your roommate at registration.

Are there payments plans?

Yes! We offer a monthly payment plan.

How do I know my payment schedule?

You may log into your Afrochella account to check your scheduled payments dates and your balance.

Are my flights included in the payment?

Currently, trips with flight are not available. You need to get flights yourself.

What will be the itinerary be?

The exact itinerary for the trip will be sent a few weeks before the trip.

What is Payment plan policy and cancellation policy?

Deposits are non refundable.

50% of the payment is non-refundable for trips booked at within 90 days of the departure date. All balances will be due 60 Days before the trip date. *** scheduled payments dates are fixed. if scheduled payment fails (for weather reason), you are given 5 Days to have make up payment, otherwise, your spot will be forfited. The NO Refund policy applies for spots lost due to failed scheduled payments

CANCELATION
POLICY

  • DEPOSITS ARE NON-REFUNDABLE
  • 50% OF PAYMENT IS NON-REFUNDABLE FOR TRIPS BOOKED AT/WITHIN 90 DAYS OF DEPARTURE DATE
  • NO REFUNDS AT/WITHIN 60 DAYS TO DEPARTURE DATE
  • ALL BALANCES WILL BE DUE 60 DAYS BEFORE TRIP DATE